BOOKING AGREEMENT 

Entertainment Purposes Only

Our services, including psychic readings, are for entertainment. Don't use them for personal, legal, medical, financial, or professional decisions. We offer no guarantees about the accuracy or completeness of information provided. You're responsible for decisions based on our services. We're not liable for losses from relying on our information.

No Professional Advice

Our services aren't a substitute for professional advice. Seek qualified, licensed professionals for serious concerns (medical, psychological, legal, financial, etc.). We're not liable for actions based on our services.

Cancellations/Rescheduling

Need to cancel or reschedule? Give us at least two hours' notice before your appointment. Without enough notice, you might lose any fees paid. Exceptions for emergencies or significant issues are possible with a written request and documentation; approval is at our discretion.

Refunds/Credits

Cancel within the allowed timeframe, and we'll give a full refund within 10-12 business days (excluding weekends and holidays) via your original payment method. This refund policy does not apply to in-person readings, energy healing, or PDF product services that include follow-up video sessions. Prefer a credit? We can do a one-time credit for future services, valid for six months. Track your credit's expiration; we're not responsible for reminders.

No-Show

If you miss your appointment without notice, we'll try to reach you. If we don't hear back within three business days, we might keep your payment. Documented emergencies could get you a one-time, six-month credit.

Quality and Guarantees

We strive for client satisfaction and quality experiences, but we can't guarantee specific outcomes from our services.

Booking Notifications

You'll get emails about bookings (confirmations, reschedulings, cancellations, credits, etc.) from YouCanBookMe Ltd. and Moonlight Spiritual Guidance. Double-check your contact info to ensure you receive these.

In-Person Cash Payments

No refunds for in-person cash payments. The session starts when the advisor is setup and waiting for your arrival. 

Age Requirement

You must be 18 or older. 

Cash Payment Policy

For walk-ins paying cash, please bring the exact amount.

Confidentiality

We protect your personal information and won't share it without your written consent, except when legally required. Using our services implies consent to our Privacy Policy, which complies with data protection laws.

Liability Waiver

You agree to release us from any claims related to our services, including negligence or breach of contract. We don't practice medicine, law, or other regulated professions, and we disclaim related liability.

Truth and Disclosure

Our booking policies (cancellations, rescheduling, refunds, credits) are on our website and in confirmation emails. Booking means you agree to these terms and are responsible for understanding them. We're not liable for misunderstandings. Using our services means you explicitly agree to this policy.

Contact Us

Questions? Reach out: moonlighthealingohio@gmail.com or (513) 580-8898. (calls marked private will not be answered) 

Entire Agreement

This policy is a binding agreement. Using our services means you accept these enforceable terms. Ohio law governs this policy. Disputes will be resolved in Ohio courts. If any part of this policy is invalid, the rest remains enforceable. Your agreement confirms you've read and understand this entire policy, including liability limits and governing law.


For a more detailed review of our disclaimers, please visit the disclaimer page.


10 Benefits of an Honest and Compassionate Services 

  1. Enhanced Emotional Well-being: We believe our honest and compassionate services can significantly improve your emotional well-being. Many clients experience a sense of relief when they receive genuine support, helping to alleviate emotional challenges.
  2. Trust Building: We prioritize honesty and compassion, fostering a strong sense of trust. This trust creates a safe space where you can openly share your concerns without fear of judgment.
  3. Personalized Guidance: We listen actively to your unique needs and tailor our psychic readings and Reiki healing sessions to your circumstances, leading to more effective outcomes.
  4. Empowerment through Clarity: Our honest feedback provides clarity about your situation, empowering you to make informed decisions regarding your spiritual journey or life choices.
  5. Supportive Environment for Growth: Our compassionate approach creates a nurturing environment where you can comfortably explore your thoughts and emotions, encouraging personal growth and self-discovery.
  6. Holistic Healing Approach: We adopt a holistic perspective that considers the mind, body, and spirit, ensuring every aspect of your well-being is addressed.
  7. Increased Self-Awareness: Engaging with our services promotes self-reflection and introspection, helping you gain a better understanding of your values, beliefs, and motivations.
  8. Long-term Positive Outcomes: By combining honesty and compassion, we aim for sustained improvements in mental health, relationships, and overall life satisfaction.
  9. Spirit Guide Validation: Effective communication with your spirit guides provides clearer insights and direction for your life.
  10. Company Transparency: We are committed to transparency, clearly outlining costs and providing comprehensive disclaimers to ensure clients are fully informed.